Frequently Asked Questions.
01. About Product and Price
How about the shaping effect of the product?
Many styles of shapewear are designed for everyday wear. Our products, backed by extensive market research and thoughtful design, are carefully selected to offer the best combination of functionality and comfort. We ensure that only the most reliable and high-quality options are made available to you, helping you meet your demands.
How can I choose the correct size?
We have a Size Guide on every product page right under product description to help you select the right size.
What are the benefits of wearing a waist trainer?
Wearing a waist trainer provides several benefits:
> The thick and supportive waistband helps protect your waist during exercise and daily activities.
> It improves body shape and posture, offering firm compression to sculpt your silhouette.
> The heat and compression can help increase fat metabolism, supporting your fitness and weight-loss goals.
To achieve these effects, it’s important to choose a waist trainer made with high-quality materials and strong compression.
Low-quality or overly cheap products often fail to deliver the desired shaping or slimming results.
Our waist trainers are designed to help women pursue confidence and discover their natural beauty through both comfort and performance.
How to clean it?
Refer to each product’s interior care label for specific instructions. To keep your shapewear in the best condition and extend its lifespan, hand wash in cold or lukewarm water with a mild detergent, gently soak and rinse thoroughly, then lay flat to dry.
For rubber-based products such as waist trainers, it’s best to wash them by hand in lukewarm water with a small amount of detergent, rinse with cold water, and allow them to air dry. Avoid wringing or using a dryer.
02. Shipping
Could you tell me the shipping cost before order?
Yes, of course!
> The freight depends on a different mode of transportation, local and international districts, cargo weight, and other factors.
> After confirming the address, the system will automatically provide the shipping cost to your destination.
About the delivery time?
After you place an order, we will check your order first and then send the invoice to you. Shipment will be arranged within 2-3 working days after we receive the full payment.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
03. About order
About the order process?
You can place your order and make payment seamlessly and securely on our website online. Your invoice will be sent to you and your order will be processed.
Is my information safe on your website?
Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.
04. Refund & Returns
What is the process for refund and returns?
See full details here.
I now see the longer delivery time of (a part of) my order. How can I cancel it?
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled.
When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.